Call Center Tenders

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Corporations / Associations / Others

CTN :41524749

28 Aug, 2025 14.79 Lacs

Chennai - Tamil Nadu

Tender For short re e tender hiring of call centre head for 1913 call center in greater chennai corporation functioning on 24x 7 basis for a period of one year

CTN :41539668

08 Sep, 2025 6.00 Lacs

Tikamgarh - Madhya Pradesh

Tender For online tender for providing 01 number hiring of vehicle tata pickup 407 or equivalent for call center tikamgarh under ae onm tikamgarh subdn which is equivalent of latest modal for foc line maintenance work in eeonm tikamgarh mp

CTN :40330758

29 Aug, 2025 60.00 Lacs

Kamrup - Assam

Tender For corrigendum : providing of call centre service - per seat basis - standard call center setup (on prim); onsite with setup

CTN :41364289

26 Aug, 2025 5.00 Lacs

Rewa - Madhya Pradesh

Tender For corrigendum : online tender for providing 01 nos hiring of light motor vehicle i e bolero camper gold utility pick up (lcv) tata-207 or equivalent vehicle of latest modal maximum three year old against call center semariya under west division rewa

State Government

CTN :41508071

28 Aug, 2025 1.34 Crore

Hyderabad - Telangana

Tender For manning, operation and maintenance of the customer relation management cell (crmc) call centre for hmwssb for registering consumer grievances, service requests, redressal, revenue collection, customer feedback on grievances and swc services for a period of one year including duties, transportation, and transit risk up to destination etc. complete as directed by the hmwssb officials.

CTN :41249939

26 Aug, 2025 18.43 Lacs

Mehsana - Gujarat

Tender For corrigendum : providing consultancy services for architectural structural and interior designing for construction of building for centralized call center management and scada control room at adalaj campus

CTN :41484068

29 Aug, 2025 NA

Multi City - Multi State

Tender For supply of cris call center for manpower deployment

CTN :41477484

02 Sep, 2025 51.24 Lacs

Kolkata - West Bengal

Tender For custom bid for services -a ) broad scope of jobs : 1) cdcms support services at kolkata lpg ro scope of job includes visiting the distributorships for carrying out the below mentioned activities. approx. monthly visits per sa would be as under: sales area distrs. monthly visit kolkata south 41 20 kolkata central 22 10 kolkata north 59 28 howrah 38 19 total 160 77 the above quantities are tentative, actual payment shall be made basis actual monthly visits made by the party and certified by the regional office/sales officer. the four sales areas will cover the districts as under : sales area districts kolkata south- south 24 parganas kolkata central- kolkata kolkata north- north 24 parganas & nadia howrah - howrah & hooghly 2) hardware / software installation (remote support) 1. help in installation of operating system, os user, and antivirus etc. in case of breakdown of pc. (cost of the legal antivirus/other software to be borne by the distributor), installation of all necessary software for cdcms (software provided by hpcl i.e., dot net framework 4.5), ms office, acrobat reader either directly or with the help of image cd/pen drive provided. any other type of software as and when required. 2. configuring and activating broadband internet connection (cost of internet charges/ connectivity charges are not part of the scope) at dealer's premises and rectifying any problems in the same. 3. configuring the distributor lan and configuring other pcs of distributor with cdcms server. (cost of providing lan networking to be borne by the distributor). 4. installing the teamviewer/anydesk , so that it will be started automatically at the time of windows start up. 5. deleting unauthorized software from the distributor's pcs and configuring printers with all pcs. 6. visit to any distributorship will be strictly as per the advice from hpcl only. 7. daily complaints resolution in customer relations management (crm) portal. 8. any other relevant job as per the direction of regional office / sales officer. 3) troubleshooting (remote support) 1. analyzing and rectifying the problem reported by distributor, and logging in a ticket on the cdcms helpdesk as & when required. formatting and reinstalling latest version of cdcms print application as per requirement . 2. providing immediate feedback to hpcl regarding the modifications/upgrades needed in the software and reporting any bugs noticed. 4) daily/periodic operations jobs (remote support) 1. crm, arb, pos, pmuy, cashless transactions related daily job from their base station as per the directives of regional office/ sales officers. 2. attending the training program as and when organized by hpcl and learn about the operational, technical features of cdcms package, acquiring knowledge about the new updates/modules as released by hpcl from time to time. 3. providing support to distributors through phone/ mobile/ internet/e-mail/wa on 7 days of a week. 4. ensuring that the weekly report is submitted regularly. if it has not been submitted then identifying the problem and provide resolution accordingly. monitoring and resolving the discrepancy observed in weekly report and bringing it to the notice of the concerned sales officer. 5. l-p reconciliation in weekly report of all distributors 6. any other job as directed by regional office/ sales officers. 5) training to distributor staff to provide support and training to distributors showroom staff on following: a) regarding all the menu commands of cdcms (scope of the job does not cover data entry jobs). b) preparation of sv /tv /ctain/ctaout/ invoice/ crd/ prcn emr/ esv/prepaid refill tracking & cash memo generation, cashless transactions and other e-initiatives of the corporation. c) weekly report reconciliations. d) block transfers e) refill booking register, complaint register, emr record. f) generating weekly report & submitting the same online. g) new modules/updates as released by hpcl h) do & don'ts i) online leakage c

CTN :41484466

01 Sep, 2025 6.00 Lacs

Tikamgarh - Madhya Pradesh

Tender For online tender for providing 01 no. hiring of vehicle bolero camper or equivalent for call center under baldevgarh dc which is equivalent of latest modal, for f.o.c./line maintenance work in e.e.onm tikamgarh m.p.

CTN :41242253

26 Aug, 2025 NA

Delhi - Delhi

Tender For corrigendum : providing of call centre service - per seat basis - cloud based call center solution; onsite with setup

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