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CTN :41477484

02 Sep, 2025 51.24 Lacs

Kolkata - West Bengal

Tender For custom bid for services -a ) broad scope of jobs : 1) cdcms support services at kolkata lpg ro scope of job includes visiting the distributorships for carrying out the below mentioned activities. approx. monthly visits per sa would be as under: sales area distrs. monthly visit kolkata south 41 20 kolkata central 22 10 kolkata north 59 28 howrah 38 19 total 160 77 the above quantities are tentative, actual payment shall be made basis actual monthly visits made by the party and certified by the regional office/sales officer. the four sales areas will cover the districts as under : sales area districts kolkata south- south 24 parganas kolkata central- kolkata kolkata north- north 24 parganas & nadia howrah - howrah & hooghly 2) hardware / software installation (remote support) 1. help in installation of operating system, os user, and antivirus etc. in case of breakdown of pc. (cost of the legal antivirus/other software to be borne by the distributor), installation of all necessary software for cdcms (software provided by hpcl i.e., dot net framework 4.5), ms office, acrobat reader either directly or with the help of image cd/pen drive provided. any other type of software as and when required. 2. configuring and activating broadband internet connection (cost of internet charges/ connectivity charges are not part of the scope) at dealer's premises and rectifying any problems in the same. 3. configuring the distributor lan and configuring other pcs of distributor with cdcms server. (cost of providing lan networking to be borne by the distributor). 4. installing the teamviewer/anydesk , so that it will be started automatically at the time of windows start up. 5. deleting unauthorized software from the distributor's pcs and configuring printers with all pcs. 6. visit to any distributorship will be strictly as per the advice from hpcl only. 7. daily complaints resolution in customer relations management (crm) portal. 8. any other relevant job as per the direction of regional office / sales officer. 3) troubleshooting (remote support) 1. analyzing and rectifying the problem reported by distributor, and logging in a ticket on the cdcms helpdesk as & when required. formatting and reinstalling latest version of cdcms print application as per requirement . 2. providing immediate feedback to hpcl regarding the modifications/upgrades needed in the software and reporting any bugs noticed. 4) daily/periodic operations jobs (remote support) 1. crm, arb, pos, pmuy, cashless transactions related daily job from their base station as per the directives of regional office/ sales officers. 2. attending the training program as and when organized by hpcl and learn about the operational, technical features of cdcms package, acquiring knowledge about the new updates/modules as released by hpcl from time to time. 3. providing support to distributors through phone/ mobile/ internet/e-mail/wa on 7 days of a week. 4. ensuring that the weekly report is submitted regularly. if it has not been submitted then identifying the problem and provide resolution accordingly. monitoring and resolving the discrepancy observed in weekly report and bringing it to the notice of the concerned sales officer. 5. l-p reconciliation in weekly report of all distributors 6. any other job as directed by regional office/ sales officers. 5) training to distributor staff to provide support and training to distributors showroom staff on following: a) regarding all the menu commands of cdcms (scope of the job does not cover data entry jobs). b) preparation of sv /tv /ctain/ctaout/ invoice/ crd/ prcn emr/ esv/prepaid refill tracking & cash memo generation, cashless transactions and other e-initiatives of the corporation. c) weekly report reconciliations. d) block transfers e) refill booking register, complaint register, emr record. f) generating weekly report & submitting the same online. g) new modules/updates as released by hpcl h) do & don'ts i) online leakage c

CTN :41438416

20 Aug, 2025 NA

Bazpur - Uttarakhand

Tender For supply of printing material in sugar mill - xuuk fohkkx & yso fjiksvz msyh dsu fjfliv , ; dsunzks ij miflfkr dezpkfjk;kssa dk miflfkfr ipkz, xuuk ekwx i= lgdkdjh xuuk fodkl lfefr gy}kuh, fujh{k.k iqflrdk, dsu duv ksy ystj, dkwvk tkwp iqflrdk, osfj;j ,uv h jftlvj, okkg~; dz; dsunz ls xuuk [kjhn jftlvj, nsfud xuuk ekwx iqflrdk mk;jh , ; dsunzksads okguksa dh rksy dk fooj.k jftlvj, eq[; vfhk;urk dk;kzy;& mill turbine log book (150 page), boiler log book(150 page), wil boiler log book(150 page), fibizer turbine log book(150 page), 2500 k.w.power turbine log book, engineering log book, 1500 k.w. power turbine log book, 2000 k.w. power turbine log book, disel engine operators log book, t.r.p.f.mill log book, w.i.l. turbine log book, colony log book, power house panel board 1500, power house panel board 2000, power house panel board 2500, eq[; jlk;ufon~ dk;kzy;&pan log book-120 pg. each, pan gra ph log book120 page, manufacturing log book-120 page, etp report log book-60 page each, centrifugal machine log bok-60 page, pan stock book-60 page each, pan sample book a- masscuite 50 page each, b-masscuuite 50 page each, c-masscuite-50page each, kay sample as per sample, khjk fohkkx& ikf{kd fjiksvz m.f.1 - 01 to 100 page, ikf{kd fjiksvz m.f.2 - 01 to 100 page, m.f.04 gate pass 05 copy 50x50 (01 t0 500), xsv ikl okgj nks dkih 100 x 2 01 ls 500 , flfoy fohkkx& mb book(1 to 200 page), estimate book 01 to100 page, purcase index book 01 to 100 page, local indent book (1 to 100 page), lqj{kk fohkkx& dezpkjh xsv ikl cqd 01 ls 100 ist, lvksj fohkkx& debit note, freight book, indent book(purchase), indent book(local), stock position book, packing clip, daily receipt book, delivery challan, store verification paid, clearance certificate, store material receipt, issue slip book, oxygen cylinder register, dak register, r.r. register, kqxj xksmkmu& kqxj osvesav jftlvj ist 01 ls 500 ist, yksfmax flyi ist 01 ls 100 ist, phuh fey ys[kk fohkkx& cash book, dispatch register, receipt register, peon book, sale book, sundry debtor register, advance register (p), advance register (f), sundry creditor ledger, earnest money register, contractor register, journal book, general main register, bank ledger, income tax register, work order control register, store ledger, store booklet, guard file (yellow colour, red, green), bill book(sugar), vklouh ys[kk fohkkx& cash book(250 pg), sub ledger (250 pg), main ledger(450 pg), salary provision register(250 pg), cash challan(100 pg), women sports cow welfare challan 100 pg., purchase book (300 pg), form no. 16 a(100pg), guard file with resham thread binding, spit file, indent file, lkeku; dk;kzy;& fywqkqs nksvs a, fywqkqs ehfm;e a, fywqkqs cms a, fmlisp jftlvj, receipt register, acknowledgement book, kqxj xksmkmu& kqxj osvesav jftlvj ist 01 ls 500, yksfmx flyi iat ist 01ls 100, ikfjogu fohkkx& ykwx cqd, le; dk;kzy;& application of leave form k, register of attendance, call letter of employee, call letter record book pad, over time slip paid, leave register-form-143, vklouh lvksj& in side gate pass, os;j gkml vklouh& jksmikl 100 ist, ikh0 mh0*&18 100 ist, lvksj b ;w, vfrffk x`g&nsfud [kpkz fooj.k, vfrffk jftlvj, izkfkfed fo/kky;& ekfld fooj.k if=dk, miflfkfr iaftdk

Central Government/Public Sector

CTN :41465235

01 Sep, 2025 1.57 Crore

Angul - Odisha

Tender For providing of custom bid for services - spraying of water for dust suppression through water tanker around stock no 1, washery stock via chp front to kalimandir, handidhua local sale road (inside & out side), connecting road from handidhua local sale exit point to..