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Tender For tender enquiry no. 332/3-csit for selection of service provider for customer services call center (opex mode) for pspcl by owning, operating and maintaining it.
Tender For supply installation, testing and commissioning of n.b.iot & b.l.e enabled single phase smart pre paid/postpaid enery meter system, input power - 240v ac, conforming as per (is:16444, is-15884, is-13779 & is -15959) marked, two wire, accuracy class-1, protection - ip54, 05-60 amps, feature - calibration led and load c ontroling feature and provision for tod (time of day) tariff and r.t.c (real time clock) fitted in a suitable tamp er proof hinge type transparent box along with abc )authiticate billing code), smart meter prepaid/postpaid met er should be provided with integarted cloud hosted head end meter end data management including mobile net work system, capacitive touch keypad based meter should have remote, connect/disconnect functionality opera tion from prepaid/postpaid billing software, mobile app should have provision of payment gateway for on-line v ending token process, the communication module ( cellular based) with nbiot gprs/4g enabled sim card fallba ck to 2g modem optical port for local communication/wan (cellular) communication for data acquisition, ten ye ar comprehenstve support for the hardware, software hosting, network monitoring and maintenance: - (i) consu mer and meter management module (ii) tariff managemet module(iii)occupation and vacation module (iv) comm unication -email and sms communication to users and consumers (v) user administration would include tariff desi gn, 2447 customer support in tollfree number for customer support for each supplied meter & reconfiguration of the replacement of meters in case of any defect, warranty - should be 10 years, test report - availability of type test report from govt lab/nabl/ ilac accredited lab. make - secure siemens, schneider electric or reputed mak e. [ warranty period: 120 months after the date of delivery ]
02 Apr, 2025
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