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Call Center Service Tenders

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Bid Submission Date Range
Tender Value

Central Government And Public Sector

CTN :40515703 Due date: 16 Jun, 202516 Jun, 2025 NA
Tender For expression of interest for outsourcing the operation and maintenance of bsnl customer service centers (cscs) in port blair ba

State Government

CTN :40509142 Due date: 04 Jun, 202504 Jun, 2025 NA
Tender For supply of fotms and accessories - telk item code 557401051 fo tms tk444043 fibre optic temperature monitoring system as per ed/140117-7r1/fos/spec and item no:1 of tk444043 and as per the specification in the enquiry and other terms & conditions of the tender., telk item code 557401052 fibre optic temperature probes 6m as per item no:2 of tk444043 and as per the specification in the enquiry and other terms & conditions of the tender., telk item code 557401053 fibre optic extension cable-8m as per item no:3 of tk444043 and as per the specification in the enquiry and other terms & conditions of the tender., telk item code 557401054 tank wall feed through plate assembly-8 feed through as per item no:4 of tk444043 and as per the specification in the enquiry and other terms & conditions of the tender., charges for supply of one set spare (the list of item &qty.included as spare shall be provided seperately along with the technical bid), charges(if any)per visit for deputing service expert at site insisted by telk/end customer.(lump sum charges per visit shall be quoted here)(this is an optional item and will not be considered for financial evaluation for the bid). (optional), additional cost incurred for the equipment to be updated for iec 61850 protocol at a later stage.(optional)

Central Government/Public Sector

CTN :40477686 Due date: 05 Jun, 202505 Jun, 2025 19.47 Lacs
Tender For providing of custom bid for services - passive infra leasing for link no 1 - a) service provider shall create the required passive telecom infrastructure (ubr/ dark fibre) as per requirement. b) service provider shall be responsible for procuring land, roof-top spaces for theinstallation of passive telecom infrastructure. service provider shall also be responsible for payment of statutory levies/municipal charges payable in respect of the sites and telecom infrastructure. c) all rights to the equipment to be used for providing passive infra to support last mile linkages shall vest with powergrid teleservices limited (powertel) and the service provider shall have no right, title, or interest in any of the customer equipment installed at the sites within the service period.

Central Government/Public Sector

CTN :40477648 Due date: 05 Jun, 202505 Jun, 2025 4.24 Lacs
Tender For providing of custom bid for services - passive infra leasing for link no 1 - a) service provider shall create the required passive telecom infrastructure (ubr/ dark fibre) as per requirement. b) service provider shall be responsible for procuring land, roof-top spaces for theinstallation of passive telecom infrastructure. service provider shall also be responsible for payment of statutory levies/municipal charges payable in respect of the sites and telecom infrastructure. c) all rights to the equipment to be used for providing passive infra to support last mile linkages shall vest with powergrid teleservices limited (powertel) and the service provider shall have no right, title, or interest in any of the customer equipment installed at the sites within the service period.

CTN :39314203 Due date: 10 Jun, 202510 Jun, 2025 11.99 Crore
Tender For corrigendum : design, supply, installation , integration, testing and commissioning of ai based digital platform at cial - ai based digital platform for cial, front end, mobile application for passengers, mobile application for airport, airlines, and other stakeholders , whatsapp chatbot, progressive web application (pwa), virtual customer care agent, chatbot integration on current cial website, kiosk chatbot, admin panel, backend system, ai chatbot implementaion, grievance management module, feedback management module, queue management module, boarding percentage module, baggage tracking module, lost and found management module, social networking module, destination weather app module, cial free wifi access code generator module, indoor navigation module, flight management module, prepaid taxi booking module, return taxi booking module, shops and other service booking module, travel planner module, passenger alerts module, intelligent information aggregation module, data warehouse module, middleware setup cost, digiyatra module, duty-free pre ordering module, passenger interaction module, payment gateway, low code no code platform, document processing module, integration cost, hardware , trasparent display (vccs) system, kiosk, beacons, any additional hardware costs necessary to fulfill the scope of work as defined in the rfp document., workshop and survey, training cost, cloud cost, dashboard ,analytics and reporting, siem integration cost, any other costs required to meet the full scope of work as defined in the rfp document., comprehensive operations and maintenance (o&m) contract , annual maintenance contract (amc) charges including run management year 1 (monthly), onsite support engineers year 1 (monthly), remote monitoring and support year 1 (monthly), ai model re-training and updates year 1 (monthly), digital marketing year 1 (monthly), api cost year 1 (monthly), software license cost year 1 (monthly), additional modification cost year 1, cloud hosting cost year 1 (monthly), any additional costs required to meet the scope of work during the o&m period of year 1 (monthly), annual maintenance contract (amc) charges including run management year 2 (monthly), onsite support engineers year 2 (monthly), remote monitoring and support year 2 (monthly), ai model re-training and updates year 2 (monthly), digital marketing year 2 (monthly), api cost year 2 (monthly), software license cost year 2 (monthly), additional modification cost year 2, cloud hosting cost year 2 (monthly), any additional costs required to meet the scope of work during the o&m period of year 2 (monthly), annual maintenance contract (amc) charges including run management year 3 (monthly), onsite support engineers year 3 (monthly), remote monitoring and support year 3 (monthly), ai model re-training and updates year 3 (monthly), digital marketing year 3 (monthly), api cost year 3 (monthly), software license cost year 3 (monthly), additional modification cost year 3, cloud hosting cost year 3 (monthly), any additional costs required to meet the scope of work during the o&m period of year 3 (monthly), annual maintenance contract (amc) charges including run management year 4 (monthly), onsite support engineers year 4 (monthly), remote monitoring and support year 4 (monthly), ai model re-training and updates year 4 (monthly), digital marketing year 4 (monthly), api cost year 4 (monthly), software license cost year 4 (monthly), additional modification cost year 4, cloud hosting cost year 4 (monthly), any additional costs required to meet the scope of work during the o&m period of year 4 (monthly), annual maintenance contract (amc) charges including run management year 5 (monthly), onsite support engineers year 5 (monthly), remote monitoring and support year 5 (monthly), ai model re-training and updates year 5 (monthly), digital marketing year 5 (monthly), api cost year 5 (monthly), software license cost year 5 (monthly), additional modification

Central Government And Public Sector

CTN :40471409 Due date: 14 Jun, 202514 Jun, 2025 NA
Tender For expression of interest for outsourcing of operations and maintenance of bsnl customer service centers (cscs) in kanpur ba.

Corporations And Associations And Others

CTN :40344569 Due date: 09 Jun, 202509 Jun, 2025 37.29 Crore
Tender For corrigendum : providing of facility management services - lumpsum based - metro railway stations and associated locations; provision of ticket vending services and customer service staff at metro stations & associated locations package 3: grant road to cuffe parade metro stati..

Central Government And Public Sector

CTN :40399194 Due date: 28 May, 202528 May, 2025 6.24 Lacs
Tender For shifting the customer service centre from the first floor of the te building to the ground floor battery room and renovating the toilets in the te building at adoor. retender

Central Government And Public Sector

CTN :40351377 Due date: 09 Jun, 202509 Jun, 2025 3.27 Lacs
Tender For internal face lifting of customer service center at cto building camp belagavi 2nd call

CTN :40425389 Due date: 05 Jun, 202505 Jun, 2025 NA
Tender For specification for selection of service provider for customer services call center (opex mode) for pspcl by owning, operating and maintaining it.
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