Call Centre Tenders

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CTN :40507240

18 Jun, 2025 60.00 Crore

Delhi - Delhi

Tender For providing of call centre service - per seat basis - cloud based call center solution; onsite with setup

CTN :39314203

10 Jun, 2025 11.99 Crore

Kochi - Kerala

Tender For corrigendum : design, supply, installation , integration, testing and commissioning of ai based digital platform at cial - ai based digital platform for cial, front end, mobile application for passengers, mobile application for airport, airlines, and other stakeholders , whatsapp chatbot, progressive web application (pwa), virtual customer care agent, chatbot integration on current cial website, kiosk chatbot, admin panel, backend system, ai chatbot implementaion, grievance management module, feedback management module, queue management module, boarding percentage module, baggage tracking module, lost and found management module, social networking module, destination weather app module, cial free wifi access code generator module, indoor navigation module, flight management module, prepaid taxi booking module, return taxi booking module, shops and other service booking module, travel planner module, passenger alerts module, intelligent information aggregation module, data warehouse module, middleware setup cost, digiyatra module, duty-free pre ordering module, passenger interaction module, payment gateway, low code no code platform, document processing module, integration cost, hardware , trasparent display (vccs) system, kiosk, beacons, any additional hardware costs necessary to fulfill the scope of work as defined in the rfp document., workshop and survey, training cost, cloud cost, dashboard ,analytics and reporting, siem integration cost, any other costs required to meet the full scope of work as defined in the rfp document., comprehensive operations and maintenance (o&m) contract , annual maintenance contract (amc) charges including run management year 1 (monthly), onsite support engineers year 1 (monthly), remote monitoring and support year 1 (monthly), ai model re-training and updates year 1 (monthly), digital marketing year 1 (monthly), api cost year 1 (monthly), software license cost year 1 (monthly), additional modification cost year 1, cloud hosting cost year 1 (monthly), any additional costs required to meet the scope of work during the o&m period of year 1 (monthly), annual maintenance contract (amc) charges including run management year 2 (monthly), onsite support engineers year 2 (monthly), remote monitoring and support year 2 (monthly), ai model re-training and updates year 2 (monthly), digital marketing year 2 (monthly), api cost year 2 (monthly), software license cost year 2 (monthly), additional modification cost year 2, cloud hosting cost year 2 (monthly), any additional costs required to meet the scope of work during the o&m period of year 2 (monthly), annual maintenance contract (amc) charges including run management year 3 (monthly), onsite support engineers year 3 (monthly), remote monitoring and support year 3 (monthly), ai model re-training and updates year 3 (monthly), digital marketing year 3 (monthly), api cost year 3 (monthly), software license cost year 3 (monthly), additional modification cost year 3, cloud hosting cost year 3 (monthly), any additional costs required to meet the scope of work during the o&m period of year 3 (monthly), annual maintenance contract (amc) charges including run management year 4 (monthly), onsite support engineers year 4 (monthly), remote monitoring and support year 4 (monthly), ai model re-training and updates year 4 (monthly), digital marketing year 4 (monthly), api cost year 4 (monthly), software license cost year 4 (monthly), additional modification cost year 4, cloud hosting cost year 4 (monthly), any additional costs required to meet the scope of work during the o&m period of year 4 (monthly), annual maintenance contract (amc) charges including run management year 5 (monthly), onsite support engineers year 5 (monthly), remote monitoring and support year 5 (monthly), ai model re-training and updates year 5 (monthly), digital marketing year 5 (monthly), api cost year 5 (monthly), software license cost year 5 (monthly), additional modification

CTN :39835572

29 May, 2025 NA

Parganas - West Bengal

Tender For bid to ras corrigendum : providing of call centre service - per seat basis - standard call center setup (on prim); onsite with setup

State Government

CTN :40486686

09 Jun, 2025 NA

Vidisha - Madhya Pradesh

Tender For selection of agency for establishing, operating and maintaining district nodal call centre, district vidisha

CTN :40449009

24 Jun, 2025 4.08 Crore

Delhi - Delhi

Tender For providing of call centre service - per seat basis - cloud based call center solution; offsite

CTN :40399929

02 Jun, 2025 1.20 Crore

Bhubaneswar - Odisha

Tender For procurement of desktops- laptops- printer and peripherals for unified call centre 1929 of bhubaneswar smart city limited

State Government

CTN :40373895

25 May, 2025 NA

Delhi - Delhi

Tender For call centre software and hardware items/services for full functioning of support centre cum help desk systems/services

State Government

CTN :40425936

12 Jun, 2025 NA

Katni - Madhya Pradesh

Tender For rfp for selection of agency for establishing operating and maintaining district nodal call centre district katni

Private Sector

CTN :40416633

23 May, 2025 NA

Mumbai - Maharashtra

Tender For request for proposal [rfp] for service provider selection for bgssl inbound & outbound call centre solution

CTN :40038985

17 Apr, 2025 NA

Multi City - Telangana

Tender For corrigendum : identification of service provider for call centre of indiraammaillu for tghcl / information technology, electronics and communications department, telangana

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