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Tender For custom bid for services -a ) broad scope of jobs : 1) cdcms support services at kolkata lpg ro scope of job includes visiting the distributorships for carrying out the below mentioned activities. approx. monthly visits per sa would be as under: sales area distrs. monthly visit kolkata south 41 20 kolkata central 22 10 kolkata north 59 28 howrah 38 19 total 160 77 the above quantities are tentative, actual payment shall be made basis actual monthly visits made by the party and certified by the regional office/sales officer. the four sales areas will cover the districts as under : sales area districts kolkata south- south 24 parganas kolkata central- kolkata kolkata north- north 24 parganas & nadia howrah - howrah & hooghly 2) hardware / software installation (remote support) 1. help in installation of operating system, os user, and antivirus etc. in case of breakdown of pc. (cost of the legal antivirus/other software to be borne by the distributor), installation of all necessary software for cdcms (software provided by hpcl i.e., dot net framework 4.5), ms office, acrobat reader either directly or with the help of image cd/pen drive provided. any other type of software as and when required. 2. configuring and activating broadband internet connection (cost of internet charges/ connectivity charges are not part of the scope) at dealer's premises and rectifying any problems in the same. 3. configuring the distributor lan and configuring other pcs of distributor with cdcms server. (cost of providing lan networking to be borne by the distributor). 4. installing the teamviewer/anydesk , so that it will be started automatically at the time of windows start up. 5. deleting unauthorized software from the distributor's pcs and configuring printers with all pcs. 6. visit to any distributorship will be strictly as per the advice from hpcl only. 7. daily complaints resolution in customer relations management (crm) portal. 8. any other relevant job as per the direction of regional office / sales officer. 3) troubleshooting (remote support) 1. analyzing and rectifying the problem reported by distributor, and logging in a ticket on the cdcms helpdesk as & when required. formatting and reinstalling latest version of cdcms print application as per requirement . 2. providing immediate feedback to hpcl regarding the modifications/upgrades needed in the software and reporting any bugs noticed. 4) daily/periodic operations jobs (remote support) 1. crm, arb, pos, pmuy, cashless transactions related daily job from their base station as per the directives of regional office/ sales officers. 2. attending the training program as and when organized by hpcl and learn about the operational, technical features of cdcms package, acquiring knowledge about the new updates/modules as released by hpcl from time to time. 3. providing support to distributors through phone/ mobile/ internet/e-mail/wa on 7 days of a week. 4. ensuring that the weekly report is submitted regularly. if it has not been submitted then identifying the problem and provide resolution accordingly. monitoring and resolving the discrepancy observed in weekly report and bringing it to the notice of the concerned sales officer. 5. l-p reconciliation in weekly report of all distributors 6. any other job as directed by regional office/ sales officers. 5) training to distributor staff to provide support and training to distributors showroom staff on following: a) regarding all the menu commands of cdcms (scope of the job does not cover data entry jobs). b) preparation of sv /tv /ctain/ctaout/ invoice/ crd/ prcn emr/ esv/prepaid refill tracking & cash memo generation, cashless transactions and other e-initiatives of the corporation. c) weekly report reconciliations. d) block transfers e) refill booking register, complaint register, emr record. f) generating weekly report & submitting the same online. g) new modules/updates as released by hpcl h) do & don'ts i) online leakage c
Tender For periodic maintenance of office building lighting and various installed electrical equipments under jhargram mechanical division, p.h.e. dte. - making suitable provision for periodic maintenance of entire internal wiring and various installed electronics equipments of the office building under jhargram mechanical division, phe dte.a) all ceiling, exhaust and wall fans at various rooms under this office and sub division.b) all light points including rooftop, compound lighting, gate light, recess mounted lights at various rooms of the office building.c) entire lt wiring of the office, drilling control room and stores.d) maintenance of all computers devices installed in the office including cpu, monitor, printer, other accessories (keyboard, mouse, removal disk etc.) lan system, software installation & updation, antivirus up date as & when required including providing service on office days consisting corrective maintenance, reparing & fitting of damaged spare (without supply) both as & when required and regular basis for at least 15 systems as above for the period.e) monthly recharge of broadband connection. f)maintenance of photocopier machine.g) maintenance of intercom installed at office as per direction. h) maintenance of all air conditioning machines.(w.e.f. 01.09.2025 to 31.08.2026)= 12 months., add gst @ 18 %, add cess @ 1 %
Tender For supply of 1_ ip based 5 mp outdoor bullet or box camera with mounting hardware or higher as per attach boq specification , 2_ 90 tb usable nassystem with 90 days of recording of cameras for 55 cameras raid-5 by 6 for nas or higher as per attach boq specification , 3_ olt equipment as per attached specifications. , 4_ onu equipment as per attached specifications. , 5_ poe lan switch. , 6_ cat-6 e utp outdoor cable , 7_ 24 core fiber armor cable , 8_ liu unit , 9_ fiber distribution - splitter 1 to 8 as per attach boq specification , 10_ fiber distribution - splitter 1 to 4 as per attach boq specification , 11_ fiber distribution - splitter 1 to 2 as per attach boq specification , 12_ camera mounting pole or structure as per attach boq specification , 13_ fiber patch cord suitable to onu under item number 4 , 14_ weather proof outdoor jb for onu, fiber splitter, liu, lan switch with power supply socket arrangement. , 15_ 25 inch hdpe pipe , 16_ excavation of cable trench and back filling. , 17_ cable route markers. , 18_ rj 45 connector. , 19_ cable laying, pole mounting, excavation, installation, fixing, and configuration of ip camera, olt, onu camera pole other as per attach boq specification
Tender For supply of ip based 5 mp outdoor bullet - box camera with hardware and software, local processing unit along with storage and accessories etc. or higher , recording and video management server hardware for video management software and video analytics software for 64 cameras with server 2019 or equivalent or higher os or higher , onvif conformant video management software for 128 cameras with video analytics software for 20 nos cameras or higher , 50 tb usable nassystem with 90 days of recording of cameras for 55 cameras raid-5by6 for nas or higher , onvif conformant video management software for 128 cameras with video analytics software for 20 nos cameras for units or higher , high end work station -windows 2011 preloaded for live streaming of camera footage or higher , 55 inch or larger industrial grade 4k large format display with 15 meter hdmi cable or higher , antivirus for servers and workstation or higher , cat6 e utp outdoor cable , server room workspace arrangement 2 nos revolving aesthetic computer chairs, 2nos computer tables , camera mounting pole - structure , face plate , installation, fixing, and configuration of bullet camera, ptz camera, anpr systems, video management software along with analytics, servers, storage and workstation as per boq specification